特别公告

This position is financed by Umoja funding. Extension of appointment will be subject to budgetary approval.

Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

Pursuant to section 7.11 of ST/AI/2012/2/Rev.1, candidates recruited through the young professionals programme who have not served for a minimum of two years in the position of their initial assignment are not eligible to apply to this position.

The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.

设置和报告

The position is located in the Development and Integration team, SAP Development, Technical integration architecture, Fiori/Apps, SolMan, Delivery Team of the ERP/Umoja project in the Department of Management Strategy, Policy and Compliance in New York. The Information Systems Officer will report to the Senior SAP Analyst.

Umoja is a continuous organizational transformation, enabling high-quality, cost-effective service delivery for evolving United Nations mandates, anywhere in the world. By updating skills, harmonizing practices and applying global technology, Umoja maximizes productivity of the UN's human, financial and material resources.

Umoja transcends organizational, geographical and functional barriers, fostering a culture of transparency, accountability, empowerment, sharing and unity across the United Nations. For more information on Umoja visit: http://umoja.un.org.

工作内容

The scope of the work supports the ongoing implementations of the ERP Project of SAP SolMan and SAL ALM [Application Lifecycle Management]. which enable processes, tools, best practices and services to manage SAP and non-SAP solutions throughout the complete application lifecycle of the solution implementation of Umoja.

Under the guidance of the Senior SAP Analyst, the Information Systems Officer will be responsible for the following duties:

1. End-to-end ALM with technical, architecture and methodology implementation in close cooperation with the BASIS and systems engineering team:

- Implement the further development of the suite of tools of SAP Solution Manager as per the ERP's strategy roadmap and timelines in connection with the overall architecture and SLD strategy of the Umoja solution, particularly concerning SAP ECC, BW, CRM, SRM, Enterprise portal, SAP Solution Manager and BI.
- Lead the design, testing and implementation of the ALM functionalities into the SAP Solution Manager [e.g., ChaRM, ITSM, E2E monitoring; and many more].
- Review and address project requirements and identify gaps in the functionality of the Solution Manager application in respect of both the project management and the monitoring areas.
- Advise on enhancements to relevant SAP systems, environments and platforms in order to assure optimal use of SAP SolMan.
- Prepare technical and user documentation in respect of the tool and interdependent connections with the rest of SAP system/applications of the Umoja solution landscape.
- Issue training materials and detailed technical presentations in the overall context of building up SolMan expertise across the Project, including via knowledge transfer.

2. Support general IT planning in respect of development, including technology roadmaps and technical support to deployment:

- Develop IT plans and coordinates execution of those plans to ensure proper implementations of enhancements and upgrades, from design to testing and dress rehearsals to migrations, etc.
- Implement an approach for overall governance of all FRICEWs across the Umoja system into a single repository using SolDoc, and BPMN processes with Test Suite Integration.
- Assist Functional Teams and the ERP's Release Manager in respect of IT planning using Solution Manager's IT planning capabilities.
- Plan and Execute the migration of Rapport-based tools into Solution Manager tools (ChaRM, ITSM, SolDoc, Test Suite and others).

3. Methodology:

- Recommend SAP best practices across the project for Application Lifecycle Management, ensuring proper implementations of Releases and Upgrades.
- Implement application SAP standards and methodology for all development and architectural aspects of Umoja with a clear focus on Best Practices and minimizing changes to standard SAP functionality.
- Review requirements for each of Umoja's projects and identify gaps in the functionality of the Solution Manager application in respect of methodology/SAP standards as well as in respect of both project management and monitoring.
- Advise on enhancements to SAP platforms to assure optimal use of SAP SolMan;
- Prepare technical and user documentation in respect of the tool and interdependent connections with system and application development or maintenance.

4. Other duties as required.

工作要求

Professionalism: Knowledge of SAP Solution Manager, including in the support of IT planning and administration for Application Lifecycle Management. Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Planning and organizing: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently.

Technological Awareness: Keeps abreast of available technology; Understands applicability and limitations of technology to the work of the office; Actively seeks to apply technology to appropriate tasks. Shows willingness to learn new technology.

专业要求

Advanced university degree (Master’s degree or equivalent degree) in computer science, information systems, mathematics, statistics or related field. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree. SAP Certification on SolMan, ALM is desirable.

工作经验

A minimum of five years of progressively responsible experience in planning, design, development, implementation and maintenance of SAP systems is required.

Said 5 years of experience shall include experience in the following SAP technical areas:

- Solution Manager ChaRM Configuration
- Application Lifecycle Management Configuration using Solution Manager
- Configuring Test Suite within SolMan
- Implementing and executing IT Plans for new releases and enhancements using PPM module within Solution Manager
- Provide support to the projects/teams on SAP Transports and Tools, including SAP Solution Manager Quality Gate Management (QGM), Change Request Management (ChaRM), CTS+ and TMS.

SAP Public Sector experience is required.

语言要求

English and French are the working languages of the United Nations Secretariat. For this position, fluency in English is required. Knowledge of another official UN language is an advantage.

评估

Evaluation of qualified candidates may include an assessment exercise and a competency-based interview.

联合国方面的考虑

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.