特别公告

Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

The appointment or assignment and renewal thereofare subject to the availability of the post or funds, budgetary approval or extension of the mandate.

设置和报告

This position is located in the Health & Life Insurance Section of the Financial Risk Management Service of the Finance Division, within the Office of Programme Planning, Finance and Budget. The incumbent will report to the Chief of Section.

工作内容

Under the general supervision of the Chief of Section, the incumbent performs the following duties:

1.Takes the lead in strategy, planning, development and implementation of HLIS’ communication plan which will include but not limited to complex material for health insurance newsletters, the Annual Insurance Campaign, administrative instructions and information circulars; also responsible for developing the strategy for large, complex communication campaigns (e.g. Medicare communication initiatives, Medical Insurance Plan educational outreach, etc.); where appropriate, works with departments, funds and agencies to develop ways to implement campaigns system-wide. Facilitates the education of health insurance plans participants with the aim of reducing fraud and containing costs. This includes the following:
(a)Provides advice and expertise to managers, senior officers and the Health & Life Insurance Committee (HLIC) on a range of health & life insurance-related issues; anticipates and resolves communications/public relations issues/problems.
(b)Prepares or oversees preparation of a diverse range of information communication products in support of major campaign initiatives including but not limited to insurance presentations and communication pieces, webinars, and video teleconferences with other duty stations as it relates to missions and offices from Headquarters.
(c)Drafts complex material for health insurance newsletters, iSeek center page stories, the HLIS website and edits drafts prepared by junior Benefits officers.
(d)Manages health and life insurance-related publications programme; produces materials for print/electronic/voice/visual media.
(e)Guides Third Party Administrators (TPA) of the various insurance plans to develop adequate communication pieces for the programme participants and HR partners.
(f)Establishes and Coordinates training programmes as well as organizes seminars, webinars, etc. on major health and life insurance issues and on fraud.
(g)Monitors and evaluates results and impact of communications activities; reports on developments, trends and attitudes regarding the UN health and life insurance programme.
2.Creates strategic partnerships to strengthen the HLIS communication strategy. This includes the following:
(a)Identifies sources and seeks funding and other assistance for major campaigns.
(b)Develops strategic partnerships with various stakeholders to elicit support for and maximize impact of communication objectives; serves as the principal communication liaison to Medical Services, UNJSPF, UN system organizations, and retiree associations.
(c)Builds information networks in view of keeping abreast of industry trends and standards and in line with the harmonization goals in the UN system; plans and oversees maintenance of publicly accessible information materials on the Health & Life Insurance Section’s website.
3.Assists in the day-to-day operation of the section to include participating in the coordination of substantive and administrative activities of the unit, interpreting and disseminating policy, providing procedural advice, improving reporting systems, handling operational and administrative queries related to the overall communication strategy of the section.
4.Performs ad-hoc assignments as required by the Section Chief and/or the Chief of Service.

工作要求

Professionalism: Ability to provide advice in the area of communication related to employee benefits operations to the Chief, Head of Department and senior managers; knowledge of public sector rules, regulations, policies and guidelines related to health insurance; ability to prepare reports or rationale with respect to key insurance communication decisions; ability to manage the communication strategy of health insurance programmes and formulate new strategies and approaches to health insurance issues and related areas; mastery of health insurance matters including current developments and practices within the industry; advanced computer skills including spreadsheet and database management. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Communication: Speaks and writes clearly and effectively. Listens to others, correctly interprets messages from others and responds appropriately. Asks questions to clarify, and exhibits interest in having two-way communication. Tailors language, tone, style and format to match the audience. Demonstrates openness in sharing information and keeping people informed.

Creativity: Actively seeks to improve programmes or services. Offers new and different options to solve problems or meet client needs. Promotes and persuades others to consider new ideas. Takes calculated risks on new and unusual ideas; thinks "outside the box." Takes an interest in new ideas and new ways of doing things. Is not bound by current thinking or traditional approaches.

专业要求

An advanced university degree (Master’s or Doctorate degree, or equivalent) in business administration, finance, accounting or related field is required. A first-level university degree in combination with additional qualifying experience may be accepted in lieu of the advanced university degree.

工作经验

A minimum of seven years of progressively responsible experience in employee benefits administration or related field is required. In addition, four out of the required years of experience must include hands-on experience in the management of health insurance-related communication material for global active and retired audiences. Experience with the management of Third Party Administrators of self-insured health and life insurance programmes is required. Experience servicing a large number of clients, and leading a team is required. Experience with website administration using Drupal platforms is desirable. Experience with the field operations of an international organization and with the administration of health insurance for field-based staff is desirable. Experience in the United States health insurance environment is desirable. Experience working with an international organization’s policies and procedures as they relate to Staff Rules and Regulations including entitlements such as health and life insurance and Financial Regulations, Rules, and procedures is desirable.

语言要求

English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in English is required. Knowledge of another official United Nations language is an advantage.

评估

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

联合国方面的考虑

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.